Quality management system

As part of continuous improvement of customer satisfaction and the quality of our manufactured products we have adopted a system of quality management which was certified in October 2004 by certification firm QS-CERT, s.r.o., Zvolen.

The subject of the quality management system is - The development, manufacture and sales of flavourings and food additives. In the process of obtaining the certification, company management adopted a quality policy which governs all of its activities.

Quality policy

Customer satisfaction is the basis of our company's success.
To create mutually-beneficial partnership relationships with customers and suppliers.
Every problem that customers bring to our attention shall be addressed and the customer subsequently informed of its resolution.
Every problem in the quality of products provided shall be resolved with the customer through personal contact.
To place the company's products also on foreign markets in neighbouring nations.
To steadily improve the effectiveness of the quality management system.

We believe that investments in quality serve an important role in the provision of services to our clients.